FREQUENTLY ASKED QUESTIONS
Before the journey.
Practical answers to help you prepare a complete request.
Do you offer stretch limousine service in NYC?
Yes. We offer black and white stretch limousines for 6 to 10 passengers, depending on the model, for weddings, prom, birthdays, concerts, nights out and airport arrivals, plus luxury SUVs, executive sedans and Sprinter limo vans.
Is there a 3- or 4-hour minimum for limo rental?
No. Hourly limo rental has no minimum hours. Book the hours your plan needs and the quote confirms the reserved time and how any extra time is billed.
Where can I find a limo or car service near me in NYC?
Send your pickup address, destination and date. We accept prearranged limousine and car service requests across Manhattan, Brooklyn, Queens, the Bronx and Staten Island, plus JFK, LaGuardia and Newark, and confirm availability for your route.
How do I get 10% off my first ride?
If you are a first-time customer, request the 10% first-ride offer before booking. The quote request includes the offer automatically. Your written quote will show the discount and final total before you confirm.
Should I choose a stretch limo, sedan or SUV?
Sedans suit up to three passengers travelling light, and SUVs add room for luggage. A stretch limousine suits 6 to 10 passengers for an occasion, and a Sprinter suits larger groups. Include passenger and bag counts in your request.
Do you cover all five NYC boroughs?
Yes, we accept prearranged trip requests across Manhattan, Brooklyn, Queens, the Bronx and Staten Island, including JFK, LaGuardia and Newark airport journeys. Availability is confirmed for your date and route.
Can I request a specific vehicle?
Yes. Select a category and preferred brand or model. Mercedes-Benz, BMW, Lincoln, Cadillac and other options are listed on our fleet page. Exact models and interiors are confirmed with your quote.
Is a WhatsApp request a confirmed booking?
No. Sending your itinerary starts a quote request. Your ride is booked only after the vehicle, price and trip arrangements are agreed and confirmed.
What is included in my price?
Ask for the complete total including any tolls, parking, waiting and other applicable charges. The written quote should show your first-ride discount if eligible, plus payment and cancellation terms.
Can I book without using WhatsApp?
Call (888) 201-0419 to discuss your itinerary. A reservation is confirmed separately after the trip details are agreed.
Are all neighbourhood pickups guaranteed?
No. The directory helps you describe the pickup area. Availability, vehicle and timing are confirmed for the actual request.
Can I request accessible transport?
Describe the vehicle and boarding requirements clearly. A standard vehicle should not be assumed to be wheelchair accessible; availability needs explicit confirmation.
YOUR FIRST RIDE, FOR LESS
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Send your route. Get a quote with the first-ride discount.
First-time customer offer details